Privacy policy.

Privacy Policy

Effective Date: 28 Aug 2024

Pool Boys Co Pty Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information, including your rights regarding SMS and email marketing communications.

1. Information We Collect

We collect personal information that you provide to us directly, such as your name, email address, phone number, and any other details you provide when contacting us or signing up for our services.

2. How We Use Your Information

  • Service Provision: We use your information to provide our pool cleaning, service, and maintenance offerings, including scheduling appointments and responding to inquiries.

  • Marketing Communications: With your consent, we may use your email address and phone number to send you promotional offers, updates, and other marketing communications related to our services. You can opt out of these communications at any time.

3. SMS and Email Marketing

  • Consent: By providing your contact information, you consent to receive SMS and email marketing communications from us. These communications may include promotional offers, service reminders, and other relevant information about our services.

  • Opting Out: You can opt out of SMS and email marketing communications at any time by clicking the unsubscribe link in our emails or replying "STOP" to our SMS messages. Alternatively, you can contact us directly to request removal from our marketing lists.

4. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your information is stored securely, and we limit access to those employees and service providers who need it to perform their duties.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to trusted service providers who assist us in operating our business and who agree to keep this information confidential.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your personal information.

  • Withdraw your consent for SMS and email marketing communications at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us at:

Pool Boys Co Pty Ltd
Email: Service@poolboysco.com.au
Phone: 18001-7665-2697